Privacy in property decisions is essential. This policy explains how olivastreno.com collects, uses, and protects your data under Australian law.

Information We Collect

We only collect information needed to operate our website and communicate with you effectively.

• Personal details you provide, such as name, email, and phone, are collected when you contact us or sign up for updates.
• We may gather technical data, including your IP address and browser type, to help maintain site performance and security.
• Site usage details, such as page visits and clicks, are collected using cookies and analytics tools.
• If you complete forms or surveys, the information you submit is stored securely for review and service improvement.

How We Use Your Information

We use your information to deliver services, respond to enquiries, and improve your experience on our site.

• To respond to your requests and enquiries about our services.
• To deliver resources, updates, or information you have requested from us.
• To maintain and improve website functionality, security, and user experience.
• To comply with Australian laws and any applicable industry regulations.

Legal Grounds for Processing

Our use of your data must have a legal basis under Australian privacy law.

We rely on your consent, legitimate interests, or legal obligations to collect and use your data. You may withdraw consent at any time, which may affect certain services.

Sharing Your Information

We do not sell your personal data. Your information is only shared when required for essential services or as required by law.

• We may share your data with trusted service providers who support our website, under strict confidentiality agreements.
• If legally required, we may disclose information to government authorities or regulators.
• Aggregated, anonymised data may be used for analytics but does not identify you personally.

Data Security

We protect your data using secure servers, encryption, and regular access reviews. Only authorised team members can view your information, and we work with trusted providers who meet Australian privacy standards. While we take care with your data, no system is completely immune to risk, so we always monitor for potential threats and update our measures as needed.

Your Rights

You have rights over your personal information. We respect your choices and will respond promptly to all privacy-related requests.

• You can request a copy of the personal information we hold about you at any time.
• You have the right to correct inaccurate or outdated information in our records.
• You may ask us to delete your personal data, except where retention is required by law.
• You can object to certain uses of your information, such as direct marketing communications.

Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyse site traffic. For more details, see our dedicated cookie policy.

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Contact Information

If you have questions about your privacy or data, contact our team for clear answers and prompt support.

Changes to This Policy

We may update this policy to reflect legal, operational, or technical changes. Check this page for updates. Material changes will be clearly stated and dated.